Returns & Exchanges
At Fenris Workshop, we want you to be fully satisfied with your artisanal fashion pieces. If your order doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unworn and unwashed items.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached, and include a copy of your packing slip.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized courier location.
Receive Your Refund
Once our workshop inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing